Links for the Individual

The Support Network

Telephone: 211 Languages: English and any other language by request.

This free, 24-hour service provides referrals to various services, organizations, agencies in Edmonton that can help you with issues including housing, food, government numbers, financial assistance, fundraising and community conflict resolution.

Citizenship and Immigration Canada

Information about Citizenship and Immigration from the Government of Canada Website.

Alberta Community Development

Find out about human rights, diversity and women's issues in Alberta.

Job Bank

Job Bank is the largest Web-based network of job postings available to Canadians.

Alberta Learning Information Service

Learn about Alberta's workforce, wages, occupation, career opportunities, student finances, certification and registration and other employment and education related issues.

Government of Canada Homepage

Official Canadian government home page. Includes government services and departments, tourism, immigration, maps, business information, general facts, and more.


Myths and misconceptions about refugees and immigrants in Canada.

Settlement Agencies

Catholic Social Services

Settlement, educational, language/language assessment, employment and outreach services to immigrants and refugees.
Services are free and are offered in English, French, and more than 35 other languages.
10709 – 105 Street
Edmonton, AB
T5H 2X3
Phone: (780) 424 – 3545

Changing Together: A Centre for Immigrant Women

English as a Second Language Classes (Basic Literacy to an Intermediate Level), English Conversation Classes, Basic Computer Classes and Canadian Citizenship Classes. The Family Services Department provides counseling, information and referrals to community and government resources, holds support groups for women, and presents workshops on the Prevention of Family Violence
3rd Floor, 10010-105 Street
Edmonton, AB
T5J 1C4
Phone: (780) 421-0175 Fax: (780) 426-2225

Edmonton Immigrant Services Association

Development of language skills, translation, interpretation, legal aid, income tax filing assistance, clothing and food-banks, matching of new neighbors with settled Canadians, and accessing government and non-government community services. Offers workshops on discrimination, racism, gender inequality, human rights, cultural diversity, and global education. Programs and projects for women, youth, seniors and immigrant adults. Services are free.
Suite # 201 10720-113 Street
Edmonton, AB
T5H 3H8
Phone: (780) 474-8445 Fax: (780) 477-0883

Edmonton Mennonite Centre for Newcomers

Divisions: ESL, Employment and Career Development, Settlement
#204, 10010-113 Street
Edmonton, AB
T5H 4H8

Millwoods Welcome Centre for Immigrants Indo-Canadian Women's Association

#335, Tower II, Millbourne Shopping Mall
Millwoods Rd.-38 Avenue
Edmonton, AB
T6K 3L6
Phone: (780) 490-0477 Fax: (780) 440-9864

Multicultural Health Brokers Co-op

Advocates for community development and health promotion. Provides consultation support to other service providers regarding cross-cultural issues. Serves as health brokers between health institutions and immigrant families; provides one-to-one support to individuals and families. Services also include health education, parenting support, prenatal education and post-natal support, sexuality education and translation.
10867 97 Street
Edmonton, AB
T5H 2M6
Phone: (780) 439-0948 Fax: (780) 430-4253

Community/Volunteer Links

Non-profit Career Resrouce Guide

Provides resources on how to start a non-for-profit, marketing for the non-profit sector, volunteerism in non-profit sector, and additional resource tools that are useful to non-profit organizations. 

Board Development Program

Provides training and presentations to groups needing support for their non-profit board. Visit their website or call to book a free training session where the facilitator will work with you and your board to develop a work-plan to address your concern (i.e., by-laws or AGM-annual general meetings). They will tailor the workshop to your needs.

Community Toolbox

This website has a lot of information and many topics to choose from. It also provides real life examples. Overall this website encourages the first steps (in starting a committee, fundraising, directing agendas, for example) by asking questions. Discussion from the questions builds a frame of reference and directs the planning of each component. Guidance to resolve specific common problems is also available.

Charity Village

Self-described Canada's supersite for the nonprofit sector — 3,000 pages of news, jobs, information and resources for executives, staffers, donors, and volunteers. The Library section is very useful and brief. It suggests innovative ideas on topics from fundraising to issuing income tax receipts (Canadian website). Quickguides Section provide hands-on tips on topics such as starting a charity or non-profit. The Campus section provides courses on selected topics. Under links to NPOs (Non-Profit Organizations) the Culture and Heritage section contains some relevant links. Very user-friendly and thorough.

Volunteer Alberta

Their mission is to create possibilities in Alberta's voluntary sector by strategically connecting leaders, members, organizations and networks. From their website, you can register in free seminars on topics from fundraising to insurance in Edmonton.


Tamarack is a charitable organization dedicated to helping Canadian communities take ownership of local issues by making use of proven strategies for community engagement. Community Engagement is commonly defined as citizens from different sectors of a community joining together taking leadership, to address issues that affect them all. You can register online for over-the-telephone and web-based courses and seminars (scroll down to left corner: click on white box). Tamarack is a Waterloo-based organization that is also active on immigrant issues including recognition of foreign credentials and employment.

Nonprofit Good Practice

The site provides key information designed to help anyone manage a nonprofit organization efficiently and effectively. Note: The section on political process is of the US presidential system not the Canadian constitutional monarchy. Enter "Canada" in the search box and it will produce a description of how a bill becomes law in Canada. The interpretation of laws on this website also relates to American and not Canadian legislation.

Corporation Centre Canada

This Canadian website allows you to incorporate your charity or other organization efficiently, listing the cost for each service.

Association of Fundraising Professionals

The Resource Centre tab offers customized research assistance on fundraising issues and best practices. The "Fundraising Dictionary" offers specialized information while there is a good FAQ (frequently asked questions) section as well as "Diversity Essays" on fundraising in specific ethnic communities.

Institute for Media Policy and Civil Society

Canadian organization with resource materials on how to influence public policy. Online courses, free downloadable publications.

Grass Roots Fundraising

Practical tips and tools to help you raise money for your organization.